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Performing preliminary checks to assess whether the case can result in a substantial recovery, based on our experience.
Collecting all the information and documentation required to successfully pursue your case[*]All of the gathered information is for internal use only. General information such as email address might be used to reach out to people with similar circumstances.
Systematically confronting the relevant entities that have facilitated the illicit transfer of your wealth.
We take pride in our track record and assure you that we’ll go to great lengths to get your money back.
We only take on cases we believe can result in a substantial retrieval and, therefore, worth investigating. That’s why we are entirely transparent when evaluating every case. If it can’t be done, we will tell you so. But if we feel there is a chance for full or partial retrieval, we'll get to work immediately.
About usRetrieving your losses can be a lengthy process, and it all starts with our investigation. Therefore, we must have your trust every step of the way. So, if for any reason you are doubtful, you can ask for a full refund within 14 business days.*
*Read Terms & ConditionsScammers go as far as posing as legitimate scam recovery companies and even present themselves as Payback. So it's important to remember:
a) Our emails end with: @payback.com
b) We would NEVER ask you to send us money via Crypto.
Use our Blacklist of known scams and frauds to check if one of the service providers you are currently using is a scam/fraud. At the moment, we list more than 11,000 companies that were flagged as a scam/fraud by us and different regulatory bodies.
Browse the full listPayBack has only one mission: to protect people from frauds and scams online worldwide, whatever it takes. We help victims of online fraud retrieve what is rightfully theirs using our Investigation Reports and tailored Action plans.
Although several types of scams have stood the test of time and are constantly growing in number of victims, new scams constantly pop up. Our job is to stay updated on both old and new scams to help the victims and inform our clients on how to stay safe in the future.
We aim to be the number one company in the world to whom people can turn when they try to protect themselves from scams or when they need the tools to fight back after being a victim.
Very often, recovering losses from a scam doesn’t require a lawyer, court, or the legal system in general. Processes such as ADR allow one to retrieve money lost to a scam without a lengthy legal procedure. Yet to do that, one needs to be familiar with the ADR process, with the intricacies of the bodies involved, and armed with the needed evidence.
This is where our Investigation Reports come in handy. The investigation report not only finds and gathers all the needed evidence in one place, but it also provides a suggested Action Plan that guides our clients through the retrieval processes (such as ADR) and shows them step-by-step how to navigate them and what exactly they should do to retrieve their losses.
Unfortunately, no. For example, some scams involve people taking cash from their victims. Such cases rarely have a successful outcome, and we make sure people who come to us with such cases know it. It is very important to us to be transparent with our clients, and we make sure to give them an honest and straightforward assessment of their case and what we believe they can expect in terms of retrieval of losses. So, if we believe you can do nothing to retrieve your money, we will tell you so immediately.
This is exactly why our “Free consultation call” practice is in place. It gives you a chance to tell us what happened and get our initial thoughts free of charge. Once we present our opinion and similar cases we’ve dealt with before, you can make a more educated decision about whether our services are for you or not. So, before making a decision, secure a free consultation, and let’s move on from there.
Money Back Ltd. (trading as Payback), Israeli company No. 515711653, is authorized and regulated in Israel & operates globally.
In Australia, we’re registered with ASIC as Money Back (Aust) Ltd. (ARBN 678 842 236) & are an AFCA member No.109819. In the EU, we provide full support services in compliance with all applicable laws and regulations. In the UK, we operate under an FCA-recognized legal exclusion. In the US, we’re approved to operate and follow applicable compliance requirements and a fixed payment structure.
Disclaimer: Services are limited to blockchain analysis, crypto tracing, investigative reports & advice or advocacy in referrals to law enforcement and civil counsel. We do not provide financial services, asset/fund management, or investment advice. Fees: Charged per product/service and case complexity. Prohibited payment methods are not accepted. Note: Law enforcement may require independent verification of tracing & investigation reports. Private firms cannot reverse blockchain transactions, issue seizure orders, or independently freeze exchange accounts.
Recoveries can be lengthy. For self-help options, see our DIY Recovery guide.
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