Evidence Gathering

The evidence gathering stage is where we roll up our sleeves and dive deep into the details of your case. It's a meticulous process, but one that's absolutely essential for building a strong foundation for your recovery.

If you haven't already provided it in your initial emails, after our introductory meeting, you'll receive a list of the documents we need to get started. This includes details about any transfers you made to the perpetrators, as well as some personal information for compliance purposes.

Once we receive your documents, our team will carefully review them within the first 24 hours. Your Case Manager will then give you a call to discuss the evidence. They'll either confirm that we have enough to begin the investigation or let you know if we need any additional information.

We understand that gathering and sharing documents can be a hassle, so your Case Manager will be more than happy to walk you through the process of uploading everything securely to our website or via a temporary link. If you're having trouble getting the documents you need, our IT team is on standby to help you export them from various platforms and exchanges.

Within the first several business days, we'll be working closely with our Research & Cyber Investigation team to analyze your evidence and compile a comprehensive Investigation Report. This report lays the groundwork for our recovery strategy and is the first step in getting your money back.

We appreciate your cooperation in providing the necessary documentation as quickly as possible. This allows us to move forward swiftly and efficiently in building a strong case for your recovery. When we reach the end stages of this part of our collaboration, you’ll receive a very detailed Investigation Report.

Think of this stage as the bedrock of your recovery journey. By documenting your losses, pinpointing who's responsible, and piecing together a clear narrative, we build a comprehensive and persuasive case.

Armed with a comprehensive Investigation Report you’ll receive from us at the end of this part of the journey, you’ll be well-prepared to negotiate with financial institutions, aiming for a settlement that makes things right. If negotiations stall, the evidence we've gathered will be a powerful asset in any escalation of complaints we decide to take, maximizing your chances of success.